CUSTOMER SERVICE  

We are committed to customer service. If you ever have a problem with our product, or it doesn't arrive in a timely manner, please contact us asap. We will do everything in our power to resolve the issue. We stand behind our merchandise 100 percent, if its not something I would use myself, I won't sell it. If your not satisfied with one of our products within 14 days, you can return the item for a full refund, minus shipping costs. Just contact us at the phone number listed below.     

  • THE-PARTCONNECTION SHIPPING AND RETURN POLICIES
  • ALL PURCHASED ITEMS ARE SHIPPED OUT WITHIN 24HRS OF PURCHASE
  • WE SHIP OUT EVERY WEEKDAY UNTIL 2:00 P.M. EASTERN STANDARD TIME
  • ALL ITEMS PURCHASED AFTER 2:00 P.M. SHIP OUT THE NEXT BUSINESS DAY
  • NO SATURDAY OR HOLIDAY SHIPPING
  • THIS INCLUDES ALL TEN POSTAL HOLIDAYS, OF WHICH SIX ARE MONDAYS
  • IF YOU NEED SOMETHING SHIPPED SOONER, PLEASE CONTACT US
  • CONTACT US THROUGH E-BAY, OR CALL THE SHOP AT 517-787-0477
  • ALL ITEMS MAY BE RETURNED WITHIN 14 DAYS OF PURCHASE
  • ALL RETURNED ITEMS MUST BE UNUSED, AND IN ORIGINAL PACKAGING
  • PLEASE E-MAIL FOR A RMA #, AND RETURN INSTRUCTIONS
  • ALL REFUNDS ARE MINUS ANY ORIGINAL SHIPPING COSTS OF SELLER, UNLESS ITEM IS DEFECTIVE
  • ALL DEFECTIVE ITEM RETURN SHIPPING COSTS ARE PAID BY THE-PARTCONNECTION   

   

 



Hours of Operation

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
All Times Eastern Daylight

Service Department

1-517-787-0477

Email: thepartconnection@gmail.com
Manager: Dean Richardson


E-Mail Contact also available on the Contact us page.
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